Refund policy

Returns & Exchanges

Because each piece is small-batch crafted by hand, all sales are final. If your item arrives damaged or defective, I am always happy to help make it right. 

If there is a problem with your piece, please review the guidelines below:

* Contact Timeline: You must contact me within 7 days of receiving your jewelry to discuss a return or exchange. Please include your order number and a brief description of the issue.

* Condition: Items must be returned completely unworn, unaltered, and in their original packaging.

 * Approval Required: Returns or exchanges must be confirmed via email before sending your piece back. Unapproved packages cannot be accepted.

* Return Shipping: You are responsible for all return shipping costs. It is highly recommended that you use a tracked and insured shipping service, as I cannot be held responsible for return packages that are lost or damaged in transit.

 * Refund Processing: Once your return is received and inspected, your refund will be processed to your original payment method within a few business days. *Please note that original shipping fees are non-refundable.